These tools are use you in the event you have an issue with your program.
Currently the Support Utility will allow you to:
- Reset forgotten password
- Remove unreadable characters from Notes
- Download either file below (zipped or unzipped)
- Save to the same folder as the program
- Open the Support Utility
- Browse for the "Backend" file (if it is on a network, then browse to the "data" folder)
- Then use either button to perform the action you need.
- Then close the utility and go back to your program