These tools are use you in the event you have an issue with your program.

Currently the Support Utility will allow you to:

  • Reset forgotten password
  • Remove unreadable characters from Notes

To use:

  1. Download either file below (zipped or unzipped)
  2. Save to the same folder as the program
  3. Open the Support Utility
  4. Browse for the "Backend" file (if it is on a network, then browse to the "data" folder)
  5. Then use either button to perform the action you need.
  6. Then close the utility and go back to your program